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Oracle 1Z0-1161-1 Exam Syllabus Topics:

Topic	Details
Topic 1	Oracle Cloud Success Navigator and Oracle Cloud Quality Standards: This section of the exam measures the skills of Training and Learning Managers and focuses on optimizing cloud adoption. It explains the importance of Cloud Success Navigator and Cloud Quality Standards in ensuring smooth implementation and ongoing optimization of Oracle Cloud solutions. The section also describes how OMBPs are embedded within Oracle Cloud and applied with Starter Configuration to create an efficient and scalable cloud environment.
Topic 2	OMBPs for CX Service: This section of the exam measures the skills of OGL Administrators and focuses on customer service processes within Oracle Cloud. It explains the process from initial customer contact to service resolution, ensuring efficient and timely handling of customer inquiries. The design considerations and important takeaways for CX Service OMBPs are discussed, helping businesses improve their service operations. Additionally, key metrics are outlined to measure the successful execution of CX Service OMBPs, ensuring high-quality customer support and satisfaction.
Topic 3	OMBPs for CX Sales: This section of the exam measures the skills of OGL Administrators and focuses on the sales process within Oracle Modern Best Practice. It explains the journey from lead generation to a successfully closed opportunity, ensuring a structured and efficient sales workflow. The design aspects and important considerations for implementing CX Sales OMBPs are discussed to help organizations streamline sales operations. Additionally, key performance metrics are described, offering a way to measure and track the success of CX Sales OMBPs.
Topic 4	OMBPs for CX Sales Performance Management: This section of the exam measures the skills of Training and Learning Managers and covers sales performance management using OMBPs. It explains the process from designing a compensation plan to making participant payments, ensuring sales teams are effectively rewarded. The section highlights key considerations and takeaways for implementing CX Sales Performance OMBPs to optimize incentive structures. Furthermore, the key metrics used to measure the success of these OMBPs are described, helping organizations track and refine their compensation strategies.

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Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q15-Q20):

NEW QUESTION # 15
How is the effectiveness of the Coaching Plan to Performance OMBP in Oracle Fusion Cloud CX Sales Performance measured?

A. By analyzing sales metrics, such as deal size and pipeline growth post-coaching.
B. By counting the number of coaching sessions conducted.
C. By reviewing the coaching plan's structure and content.
D. By evaluating manager feedback regarding the OMBP's success.

Answer: A

Explanation:
The effectiveness of the Coaching Plan to Performance OMBP is best measured by analyzing sales metrics, such as deal size and pipeline growth post-coaching. This approach ties coaching directly to tangible business outcomes, reflecting its impact on sales performance.
Deal Size: Indicates whether coaching improves reps' ability to close higher-value deals.
Pipeline Growth: Shows if coaching enhances opportunity creation and progression.
These metrics provide objective evidence of productivity and revenue improvements, the ultimate goals of coaching.
Option A (Manager Feedback): Subjective feedback is useful but lacks the precision of data-driven metrics.
Option B (Plan Structure): Reviewing content doesn't measure real-world impact.
Option D (Session Count): Quantity of sessions doesn't guarantee quality or results.
Oracle Fusion CX Sales Performance documentation, including "CX Analytics FAQs," underscores sales metrics as the standard for evaluating performance-focused processes like coaching.

NEW QUESTION # 16
Which KPI in the Opportunity to Quote OMBP is essential for gauging the speed and effectiveness of the quoting process?

A. Win Rate metric for measuring the percentage of quotes resulting in closed deals.
B. Average Time to Quote Acceptance metric for evaluating the duration between quote delivery and customer acceptance.
C. Average Deal Size metric for analyzing the monetary value of closed deals.
D. Quote Volume metric for measuring the number of quotes generated.

Answer: B

Explanation:
The Opportunity to Quote OMBP (Operational Management Business Process) in Oracle Fusion Cloud CX Sales focuses on streamlining the process from identifying an opportunity to delivering a quote to the customer. The key performance indicator (KPI) that best gauges both the speed and effectiveness of this process is the Average Time to Quote Acceptance. This metric measures the duration from when a quote is delivered to the customer to when it is accepted, providing direct insight into how efficiently and effectively the quoting process converts opportunities into actionable outcomes. Speed is critical in sales to maintain customer engagement, and effectiveness ensures the quote meets customer needs, leading to acceptance.
Option A (Quote Volume): While this metric tracks the number of quotes generated, it only reflects activity volume, not the speed or success of the quoting process.
Option C (Win Rate): This measures the percentage of quotes resulting in closed deals, which indicates effectiveness but does not directly address the speed of the process.
Option D (Average Deal Size): This focuses on the monetary value of deals, which is a downstream outcome rather than a direct measure of the quoting process itself.
According to Oracle Fusion CX Sales documentation, such as the "Oracle Fusion Cloud CX Analytics FAQs" and "Oracle Fusion Cloud Sales Performance" guides, the Average Time to Quote Acceptance is a critical KPI for assessing the efficiency of sales processes like Opportunity to Quote, aligning with business goals of reducing cycle times and improving customer responsiveness.

NEW QUESTION # 17
What is the primary function of the Back-to-Back Order Fulfillment process in Oracle Fusion Cloud SCM?

A. To delay order fulfillment until inventory is replenished.
B. To link customer orders to supplier purchase orders for direct fulfillment.
C. To prioritize warehouse stock over supplier sourcing.
D. To eliminate the need for supplier collaboration.

Answer: B

Explanation:
The Back-to-Back Order Fulfillment process in Oracle Fusion Cloud SCM optimizes order delivery. Its primary function is to link customer orders to supplier purchase orders for direct fulfillment.
Process: When a customer order is placed, it triggers a purchase order to the supplier, ensuring goods are sourced and shipped directly to fulfill the demand.
Benefit: Reduces inventory holding costs and speeds up fulfillment.
Option A (No Collaboration): Requires supplier integration, not elimination.
Option B (Delay): Aims for efficiency, not delays.
Option D (Warehouse Priority): Focuses on supplier sourcing, not existing stock.
Oracle Fusion Cloud SCM documentation, like "Order Management Guides," details this process.

NEW QUESTION # 18
Which metric is critical in understanding the impact and effectiveness of the Incentive Plan to Seller Earnings OMBP in Oracle Fusion Cloud CX Sales Performance?

A. Total Number of Incentive Plans Offered, which captures the quality and effectiveness of the incentives in driving sales.
B. Sales Quota Attainment, which demonstrates the direct correlation between incentives and sales performance.
C. Manager Satisfaction with the Incentive Structure, which captures the sales team's performance and earnings.

Answer: B

Explanation:
The Incentive Plan to Seller Earnings OMBP aims to motivate sales reps through compensation tied to performance. The critical metric for understanding its impact and effectiveness is Sales Quota Attainment, which demonstrates the direct correlation between incentives and sales performance.
Sales Quota Attainment: Tracks how well reps meet or exceed targets, directly reflecting whether incentives drive desired behaviors and results.
It ties earnings to measurable sales outcomes, validating the OMBP's success in aligning compensation with business goals.
Option A (Number of Plans): Quantity of plans doesn't indicate their quality or impact on performance.
Option C (Manager Satisfaction): Subjective satisfaction lacks the precision of performance-based metrics.
Oracle Fusion CX Sales Performance documentation, including "Incentive Compensation Guides," highlights quota attainment as a primary measure of incentive effectiveness.

NEW QUESTION # 19
Which two modern features of Oracle Redwood User Interface are integrated into Oracle CX Applications?

A. Contextual Journeys, such as presenting different dashboards and actions to various levels of users.
B. Nudges, such as visual cues, notifications, or strategically placed suggestions to encourage users to take specific actions.
C. Embellished AI, such as providing intelligent recommendations, automating tasks, offering predictive insights, or personalizing the user experience.
D. Standardized User Experience, such as familiar layouts, terminology, and interaction patterns, reducing the learning curve and improving usability.

Answer: A,D

Explanation:
The Oracle Redwood User Interface (UI) enhances usability in Oracle CX Applications with modern features. The two integrated features are:
A . Standardized User Experience: Provides consistent layouts, terminology, and patterns, reducing training time and boosting productivity.
C . Contextual Journeys: Delivers role-based dashboards and actions, tailoring the UI to user needs (e.g., sales reps vs. managers).
Option B (Nudges): While useful, nudges are less emphasized as a core Redwood feature in CX Applications.
Option D (Embellished AI): AI capabilities exist but are functional enhancements, not UI-specific features.
Oracle's "Redwood Design System" documentation highlights Standardized User Experience and Contextual Journeys as key UI elements.

NEW QUESTION # 20
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Valid 1Z0-1161-1 Test Materials - Exam 1Z0-1161-1 Torrent

Oracle 1Z0-1161-1 Exam Syllabus Topics:

Exam 1Z0-1161-1 Torrent & Reliable 1Z0-1161-1 Exam Simulator

Oracle Fusion Cloud Applications CX Foundations Associate - Rel 1 Sample Questions (Q15-Q20):

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